Frequently Asked Questions

Find answers to common questions about our arcade rental services.

HR & Finance

We offer flexible billing cycles—monthly, quarterly, or annually. All invoices are GST-registered and formatted for easy processing through standard procurement systems.
Yes, arcade rentals typically qualify as employee welfare expenses. We provide proper documentation and can customize invoices to match your accounting requirements.
For permanent installations, we recommend a minimum 3-month commitment for the best rates. For events, we offer daily and weekly rentals with no long-term obligation.
Absolutely. Discounts start at 5+ machines and scale with quantity. Multi-location companies receive additional benefits.

Logistics & Setup

Space requirements vary by machine. A typical arcade cabinet needs about 1m x 1m, while racing simulators need 2m x 2m. We provide a detailed space plan during consultation.
Most machines run on standard 13A outlets. We assess your electrical capacity during site survey and can recommend solutions if needed.
For 1-5 machines, setup takes 1-2 hours. Larger installations are scheduled to minimize disruption to your operations.
Yes, we deliver island-wide. We have experience with office buildings, industrial spaces, and even residential facilities.

Support & Maintenance

Contact your account manager and we will have a technician on-site within 24 hours. If repair takes longer, we replace the machine at no cost.
Yes, all rentals include scheduled maintenance visits. Frequency depends on usage—typically monthly for high-traffic installations.
We train your designated staff on basic operations, troubleshooting, and safety protocols during installation. Refresher training available on request.
For prize machines, we offer consumable packages at competitive rates. You can also source your own prizes—we will show you how to load them.

Still Have Questions?

Can't find what you're looking for? Our team is happy to help with any questions about arcade rentals for your business.

Or email us at rental@arcaderental.sg